Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
How does the AI chatbot qualify leads?
The AI asks your custom qualifying questions—budget, timeline, specific needs, in natural conversation. Based on responses, it assigns an intent score (1-100) and routes hot leads to your sales team with complete context. Works for CTWA ads, broadcasts, or any WhatsApp conversation.
Can I use this if I'm not running CTWA ads?
Absolutely. Our AI chatbot qualifies leads from any source: organic WhatsApp messages, broadcast campaigns, website chat widget, Instagram DMs, or CTWA ads. It works across all marketing channels you use WhatsApp for.
How fast does the AI respond?
Under 5 seconds, 24/7. Speed is critical—our data shows leads contacted within 5 minutes convert 9x better than those contacted after 30 minutes. Your AI never sleeps, takes breaks, or delays responses.
What's different from other WhatsApp chatbots?
We're built for conversion, not just automation. Other bots answer FAQs. Wapiio's AI qualifies buying intent, scores leads, captures deal-closing information, and routes to sales intelligently. It's your first sales rep, not a support bot.
Pricing questions
Pricing-related questions our customers ask the most
Is there a free trial available for Wapiio’s WhatsApp API?
Yes, Wapiio provides a free trial with limited access to help businesses explore the features before committing to a paid plan.
Can I get a custom pricing plan tailored to my business needs?
Yes, Wapiio offers customised pricing for businesses with high-volume messaging or unique integration needs. Contact our sales team for a tailored plan.
What happens if I stop using Wapiio’s API?
you’re on a subscription plan, charges continue until you cancel.
Can I switch between different pricing plans as my business scales?
Yes, you can upgrade, downgrade, or switch plans anytime to match your business needs.
Security questions
Security-related questions our customers ask the most