All-in-One Communication Solution for the Hospitality Industry with Wapiio

Enhance guest experiences with Wapiio unified inbox designed for the hospitality industry. Elevate service quality and streamline communication effortlessly!

Personalise guest interactions for a tailored service experience

Monitor conversation statuses to ensure prompt query resolution

Use analytics to understand guests and track key metrics

Automate booking and service updates for a seamless guest experience

Enable real-time communication for better guest engagement

Get started

Get started

Get started

Get started

Restaurant scene showing waiter with tablet serving couple at outdoor table, overlaid with WhatsApp chat bubbles showing customer service handover between agents and surrounded by social media app icons
Restaurant scene showing waiter with tablet serving couple at outdoor table, overlaid with WhatsApp chat bubbles showing customer service handover between agents and surrounded by social media app icons
Restaurant scene showing waiter with tablet serving couple at outdoor table, overlaid with WhatsApp chat bubbles showing customer service handover between agents and surrounded by social media app icons
TRUSTED BY TOP BUSINESS WORLDWIDE

TRUSTED BY TOP BUSINESS WORLDWIDE

Why is Wapiio the Ultimate Solution for the Hospitality Industry?

Transform your hospitality business with Wapiio’s real-time Omnichannel Inbox.

20%

Reduction in Customer Service Response Times

14%

Increase in Repeat Bookings

13%

Increase in Direct Bookings

Optimise Guest Engagement with a Unified Communication Platform

Seamless Guest Communication

Unify all communication channels into one platform for real-time support

Handle and respond to guest inquiries efficiently from a centralised interface

Maintain a consistent guest experience across all touchpoint

Minimise response times and eliminate missed messages for superior service

Businessman in blue suit checking smartphone with wapiio's messaging dashboard overlay showing notifications from three different contacts across multiple social platforms including Instagram, WhatsApp, and Messenge
Businessman in blue suit checking smartphone with wapiio's messaging dashboard overlay showing notifications from three different contacts across multiple social platforms including Instagram, WhatsApp, and Messenge
Businessman in blue suit checking smartphone with wapiio's messaging dashboard overlay showing notifications from three different contacts across multiple social platforms including Instagram, WhatsApp, and Messenge
Man in suit sitting in modern office chair checking smartphone with customer messaging interface overlay showing e-commerce inquiries about return policy and shipping address changes from different platforms
Man in suit sitting in modern office chair checking smartphone with customer messaging interface overlay showing e-commerce inquiries about return policy and shipping address changes from different platforms
Man in suit sitting in modern office chair checking smartphone with customer messaging interface overlay showing e-commerce inquiries about return policy and shipping address changes from different platforms

Optimize Social Commerce and Drive More Conversions

Engage guests on social media platforms with seamless Omnichannel messaging

Run targeted promotions and offers through integrated communication channels

Simplify booking processes with broadcast campaigns and loyalty program messaging

Track and analyse social interactions to maximise conversion rates

Effortless Support for Superior Guest Satisfaction

Deliver 24/7 support across multiple channels with live chat capabilities

Resolve guest concerns swiftly with real-time responses and personalised assistance

Uphold high service standards with integrated support features and proactive follow-ups.

Ensure a seamless and reliable guest experience to maximise satisfaction.

Smiling woman in burgundy sweater enjoying coffee at desk with laptop while responding to customer support chat about account access issues, with social media platform icons displayed on the side
Smiling woman in burgundy sweater enjoying coffee at desk with laptop while responding to customer support chat about account access issues, with social media platform icons displayed on the side
Smiling woman in burgundy sweater enjoying coffee at desk with laptop while responding to customer support chat about account access issues, with social media platform icons displayed on the side

Why Choose Wapiio for Your Hospitality Business?

Seamless Customer Support

Efficiently manage inquiries, deliver prompt responses, and elevate customer satisfaction

Team Collaboration

Streamline task coordination, share real-time updates, and enhance teamwork effortlessly

Sales Engagement

Connect with prospects, nurture leads, and accelerate conversions through personalised interactions

Marketing Campaigns

Launch promotions, collect feedback, and measure campaign success

What is Wapiio, and how does it help businesses?

Wapiio is a WhatsApp API provider that enables businesses to automate messaging, integrate WhatsApp with their existing systems, and enhance customer engagement through seamless communication solutions.

Can I integrate Wapiio’s WhatsApp API with my CRM or other software?

Absolutely! Wapiio supports integrations with popular CRMs, e-commerce platforms, and custom business applications to streamline communication workflows.

What are WhatsApp message templates, and how do they work?

Message templates are pre-approved messages required for sending notifications or bulk messages. Wapiio helps businesses create, submit, and manage templates easily.

How can I get access to Wapiio’s WhatsApp API?

You need to register with Wapio, verify your business with WhatsApp, and obtain API access. Our team will guide you through the onboarding process for a seamless setup.

Do you comply with data protection laws like GDPR or DPDP (India)?

Yes. We are committed to compliance with relevant data protection laws including GDPR and India’s DPDP Act, ensuring transparency, accountability, and user control.

Can we request our data to be deleted?

Yes. If you decide to discontinue services with Wapiio, you can request a full deletion of all your data from our systems. We’ll process your request within 7 working days.

Will Wapiio have access to our customer data?

but only to the extent necessary to set up, manage, and support your WhatsApp API integration. We do not use, store, or sell your data for any other purpose.

Do you store our customer conversations?

Wapiio does not store or archive customer conversations. All messages are securely passed through WhatsApp Business API and remain under your control. If logging is enabled, it’s done with full transparency and for support purposes only.

Is our customer data secure?

Absolutely. All data is encrypted in transit using WhatsApp’s secure API protocols. We follow best practices to ensure your data is protected and never exposed to unauthorized users.

Will our data be shared with third parties?

Never. We do not share, resell, or give access to your data to any third parties — under any circumstances.

Who owns the customer data once we work with Wapiio?

You do. We act only as a service provider — your business retains full ownership of all data, customer information, and communication logs.

What is Wapiio, and how does it help businesses?

Wapiio is a WhatsApp API provider that enables businesses to automate messaging, integrate WhatsApp with their existing systems, and enhance customer engagement through seamless communication solutions.

Can I integrate Wapiio’s WhatsApp API with my CRM or other software?

Absolutely! Wapiio supports integrations with popular CRMs, e-commerce platforms, and custom business applications to streamline communication workflows.

What are WhatsApp message templates, and how do they work?

Message templates are pre-approved messages required for sending notifications or bulk messages. Wapiio helps businesses create, submit, and manage templates easily.

How can I get access to Wapiio’s WhatsApp API?

You need to register with Wapio, verify your business with WhatsApp, and obtain API access. Our team will guide you through the onboarding process for a seamless setup.

Do you comply with data protection laws like GDPR or DPDP (India)?

Yes. We are committed to compliance with relevant data protection laws including GDPR and India’s DPDP Act, ensuring transparency, accountability, and user control.

Can we request our data to be deleted?

Yes. If you decide to discontinue services with Wapiio, you can request a full deletion of all your data from our systems. We’ll process your request within 7 working days.

Will Wapiio have access to our customer data?

but only to the extent necessary to set up, manage, and support your WhatsApp API integration. We do not use, store, or sell your data for any other purpose.

Do you store our customer conversations?

Wapiio does not store or archive customer conversations. All messages are securely passed through WhatsApp Business API and remain under your control. If logging is enabled, it’s done with full transparency and for support purposes only.

Is our customer data secure?

Absolutely. All data is encrypted in transit using WhatsApp’s secure API protocols. We follow best practices to ensure your data is protected and never exposed to unauthorized users.

Will our data be shared with third parties?

Never. We do not share, resell, or give access to your data to any third parties — under any circumstances.

Who owns the customer data once we work with Wapiio?

You do. We act only as a service provider — your business retains full ownership of all data, customer information, and communication logs.

What is Wapiio, and how does it help businesses?

Wapiio is a WhatsApp API provider that enables businesses to automate messaging, integrate WhatsApp with their existing systems, and enhance customer engagement through seamless communication solutions.

Can I integrate Wapiio’s WhatsApp API with my CRM or other software?

Absolutely! Wapiio supports integrations with popular CRMs, e-commerce platforms, and custom business applications to streamline communication workflows.

What are WhatsApp message templates, and how do they work?

Message templates are pre-approved messages required for sending notifications or bulk messages. Wapiio helps businesses create, submit, and manage templates easily.

How can I get access to Wapiio’s WhatsApp API?

You need to register with Wapio, verify your business with WhatsApp, and obtain API access. Our team will guide you through the onboarding process for a seamless setup.

Do you comply with data protection laws like GDPR or DPDP (India)?

Yes. We are committed to compliance with relevant data protection laws including GDPR and India’s DPDP Act, ensuring transparency, accountability, and user control.

Can we request our data to be deleted?

Yes. If you decide to discontinue services with Wapiio, you can request a full deletion of all your data from our systems. We’ll process your request within 7 working days.

Will Wapiio have access to our customer data?

but only to the extent necessary to set up, manage, and support your WhatsApp API integration. We do not use, store, or sell your data for any other purpose.

Do you store our customer conversations?

Wapiio does not store or archive customer conversations. All messages are securely passed through WhatsApp Business API and remain under your control. If logging is enabled, it’s done with full transparency and for support purposes only.

Is our customer data secure?

Absolutely. All data is encrypted in transit using WhatsApp’s secure API protocols. We follow best practices to ensure your data is protected and never exposed to unauthorized users.

Will our data be shared with third parties?

Never. We do not share, resell, or give access to your data to any third parties — under any circumstances.

Who owns the customer data once we work with Wapiio?

You do. We act only as a service provider — your business retains full ownership of all data, customer information, and communication logs.

Enhance Guest Experiences with Wapiio's Advanced whatsApp Automation & Business API

Enhance Guest Experiences with Wapiio's Advanced whatsApp Automation & Business API

Elevate healthcare management with our Omnichannel inbox, designed for seamless communication and efficient patient care

Book a Demo

Book a Demo

Get Started

Get Started